All employees of this company should be ashamed and embarrassed to work for such a fraudulent and disgusting organisation
Worst experience ever and blatant fraud. I paid 40£ for flowers bday card and chocolates. Chocolates weren’t sent and then I tried three times to address the issue and instead of a resolution the most obnoxious rude and annoying responses came back from three of customer service (sic) associates who are nothing but petty thieves. Instead of an apology and owning their mistake I was blamed for not reading the fine print that said apparently that there won’t be any refund no matter what. Truly Disgusting service and I will write negative reviews on every possible portal and not give up anytime soon. Even your fraud CEO didn’t bother to acknowledge or reply to my request and finally I was told that as a special feature 2£ would be refunded which I refused and asked the company to keep it seeing that they are so hard done by and greedy to a fault like mean beggars.
Keep in mind that a satisfied customer tells three people about the positive experience but a dissatisfied customer tells between 8-80.
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