euroflorist.co.uk

1.2
1.2 Based on 141 reviews

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Average Rating

1.2

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5

141 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
94%

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Matt Allen
Valentines day ruined for my other half. Paid extra to be delivered before lunchtime. Flowers never

Valentines day ruined for my other half. Paid extra to be delivered before lunchtime. Flowers never turned up!!! So angry and feel terrible for my order half who ended up with nothing from me for Valentines day. This company should not be allowed to operate as a business!!!! Please I urge people not to use this company!!!

1
Date of experience: Feb 15, 2026
Mete Uzuner
Guys, if you want to make you and the person that you sent the flowers unhappy and stressed, then pl

Guys, if you want to make you and the person that you sent the flowers unhappy and stressed, then please buy from here. Then while trying to explain the problems related to your delivery to robots, you can come and re-read the experiences here.

1
Date of experience: Feb 14, 2026
Vivek Sharma
All employees of this company should be ashamed and embarrassed to work for such a fraudulent and di

All employees of this company should be ashamed and embarrassed to work for such a fraudulent and disgusting organisation

Worst experience ever and blatant fraud. I paid 40£ for flowers bday card and chocolates. Chocolates weren’t sent and then I tried three times to address the issue and instead of a resolution the most obnoxious rude and annoying responses came back from three of customer service (sic) associates who are nothing but petty thieves. Instead of an apology and owning their mistake I was blamed for not reading the fine print that said apparently that there won’t be any refund no matter what. Truly Disgusting service and I will write negative reviews on every possible portal and not give up anytime soon. Even your fraud CEO didn’t bother to acknowledge or reply to my request and finally I was told that as a special feature 2£ would be refunded which I refused and asked the company to keep it seeing that they are so hard done by and greedy to a fault like mean beggars.

Keep in mind that a satisfied customer tells three people about the positive experience but a dissatisfied customer tells between 8-80.

1
Date of experience: Jan 25, 2026
Vivek Sharma
Disgusting Service and Zero Responsibility – Avoid This Company

All employees of this company should be ashamed and embarrassed to work for such a fraudulent and disgusting organisation Worst experience ever and blatant fraud. I paid 40£ for flowers bday card and chocolates. Chocolates weren’t sent and then I tried three times to address the issue and instead of a resolution the most obnoxious rude and annoying responses came back from three of customer service (sic) associates who are nothing but petty thieves. Instead of an apology and owning their mistake I was blamed for not reading the fine print that said apparently that there won’t be any refund no matter what. Truly Disgusting service and I will write negative reviews on every possible portal and not give up anytime soon. Even your fraud CEO didn’t bother to acknowledge or reply to my request and finally I was told that as a special feature 2£ would be refunded which I refused and asked the company to keep it seeing that they are so hard done by and greedy to a fault like mean beggars.Keep in mind that a satisfied customer tells three people about the positive experience but a dissatisfied customer tells between 8-80.

1
Date of experience: Jan 24, 2026
Minoo
Worse service ever

Worse service ever. Flowers delivered 3 days after delivery date and unfortunately very bad quality flowers . I felt so ashamed in front of my friend because it was his birthday and the flowers looked horrible. I have never ever again order from this place .

1
Date of experience: Jan 20, 2026
Put a order in on the 12th of January…

Put a order in on the 12th of January for flowers to be delivered for the 19th of January for a 40th birthday on the 20th of January got a email off evri on the 19th saying sorry your delivery date has been changed we will email u when they are out for delivery we are now on the 21st of January still no update no flowers if your wanting your flowers to be delivered pls keep away from this company let me down big time n someone’s big day mad is a understand emailed the company for a full refund will never use again I wish id of read the reviews before I put in my order paying £10 delivery and still can not be delivered on time shocking !!!

1
Date of experience: Jan 19, 2026
Ordered 5 days in advance for a…

Ordered 5 days in advance for a birthday, still arrived one day late. Ruined the surprise Don't use this shop unless time is not an important factor for you!

1
Date of experience: Jan 19, 2026
Appalling flowers sent

Appalling flowers sent, a waste of money - they arrived dead

1
Date of experience: Jan 12, 2026
Ayham Bek
they are bad in everything

they are bad in everything this kind of business built on trust the gift it will arrived but no never if they just send it by DHL and finish the story bad bad company

1
Date of experience: Jan 10, 2026
Roy Luo
This company feels like a total scam

This company feels like a total scam – terrible quality flowers and false I ordered flowers from Euroflorist for my wife’s birthday, and this has been one of the worst online shopping experiences I’ve ever had.The delivery was supposed to arrive on 4th January between 2–4pm according to Evri. I waited the entire day, even until 10pm, and still nothing arrived. There was no proper notification about the delay. The flowers were not actually delivered until around 2pm the following day.But the worst part is the quality of the flowers. When my wife opened them, she said they already looked “a bit dead.” Some petals were dry, damaged and even broken. The bouquet looked NOTHING like the website photos and absolutely did NOT feel fresh. Considering they advertise a 7-day freshness guarantee, this is completely unacceptable.So not only was the delivery late, the product itself was poor quality and misleading compared to the pictures online. This whole experience honestly feels like a scam operation, and I truly believe companies like this should be held responsible for such behaviour.I will never order from Euroflorist again and would strongly warn others to avoid them.advertising

1
Date of experience: Jan 05, 2026

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