Very poor customer service!I ordered flowers to be delivered on 2nd February before 8:00 a.m., but the delivery was not completed as promised.I contacted Euroflorist in the morning to ask about the delivery status, however they only replied in the afternoon. Worse still, they ignored all my questions regarding the delivery time and simply asked me to go and collect the flowers myself, which was completely unacceptable.As I urgently needed the flowers, I contacted the courier company directly. They informed me that there was an issue with the package and that it was still shown as “on the way”. Due to this failure, I had no choice but to go to a local flower shop on the same day and purchase the flowers myself.I continued to contact Euroflorist seeking a solution or a refund, but it felt like communicating with an automated system — my questions and the actual facts were repeatedly ignored.Eventually, the package arrived at a pick-up shop on the evening of 4th February, two days late, with no explanation, no apology, and no compensation.
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Når du sender blomster, garanterer vi en topkvalitet af friske blomster så som roser, tulipaner og årstidens blomster. Når du sender blomster, tilbyder vi levering samme dag af buketter, blomsterdekorationer, blomstrende planter og gaver til næsten ethvert sted i verden. Send blomster med Euroflorist! Vores kunder har siden 1982 fået leveret friske og smukke blomster over det meste af verden. Vi garanterer en god service og høj kvalitet når du sender blomster! See more
