Signed uo to the AMEX Business Platinum card with these guys acting as their new travel insurance people.
Missed an international flight from LAX to NZ with accommodation in between because of a missed connection due to fog delays from Heathrow with an overnight stay.
They deem this to be part of their INCONVENIENCE policy, which only pays out a maximum of £150 per passenger! Lost £4200 as a result of these scrupulous people. Be warned and don't sign up for this service. Took forever and asked for so much irrelevant information about this claim too. Complete time wasters. Not impressed and going to cancel AMEX as a result now too. They should have stayed with AXA.
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Europ Assistance is an international French group, created in 1963 by Pierre Desnos.