Did the Spain tour Barcelona to Madrid, stopping in Portugal. This was in July this year and it was supposed to be an English speaking tour. Well 80% of it was in Spanish was not happy and on the third day they changed our bus which should have been off the road, windscreen had large cracks which we were sitting right behind . We were scared that if we went over a ditch it would shatter on top of us. Some of the seats’s backs kept falling back, even the arm rest kept falling down, aircon was very noisy and there was a foul smell, light fittings dangling down and air vents broken, these are just to name a few. Informed our tour guide, but nothing happened. I emailed our travel agent who was appalled by the condition on the bus as I have photos. They lodged a complaint on our behalf and another couple, which Europamundo are denying even so we have photos. This company is a joke
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