It’s a company that you would regret paying whatever you did . If you expect someone is going to welcome you with open arms and smilingly tell you your schedules for the day then forget it . The communication is extremely poor . We did their swiss and Italy spotlight trip. From day 1 we were struggling . There was no one to tell us what to do on your first free day or to greet you . The hotel staff was clueless . Hotel selections were cheap hotels far away from centre where even to buy a meal you have to travel and spend a lot of money. Eating at hotel was expensive and you are expected to pay for water , tea bags etc . The guides at Europamundo are like military professionals. You will feel sometimes you are on an army training campus where they shout and scream at you for being even a minute late , expect you to be up really early and there is no respect for the elderly . If you request you need to stop somewhere for a toilet they will rudely turn you away at times . The vacation was so de densely packed that it did not feel like a holiday at all and we as a family feel we need another holiday to get over this one . Overall I would rate them 0/5 for bad hospitality, poor communication, zero compassion and indifferent attitude towards elderly . You are better off paying twice somewhere else and having a better holiday . This company is a nightmare To travel with
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