I am extremely disappointed with my experience dealing with Euro Parking Services.I tried several times to contact them to resolve a parking charge. After sending one email, their system would not allow me to send any further emails. I then called them and was told by their staff that their email address was not working and that I should send my appeal by post instead.As advised, I went to the Post Office, printed my letter, and sent it by post. I have proof of posting. Despite this, instead of contacting me or reviewing my appeal, they simply sent me another ticket saying I now owe £100.I then tried again to contact them by email, but the email address still does not work. Their phone number is also very difficult to reach and often does not work. I am a disabled person and have serious medical issues, which I clearly explained in my letter, but this has been completely ignored.This company makes it extremely hard for people to contact them, and instead of resolving issues fairly, they just keep sending payment demands. It feels like they waste people’s time and create stress rather than offering any proper customer service.I would strongly advise others to be very careful when dealing with this company.
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Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year.
EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces.
We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites.
EPS is registered with DVLA and is a member of the International Parking Community (IPC).See more