When I parked my wife’s Darcia Sandero at 33118 Earlham Hotel Car Park Norwich the ANPR there identified that car as a white Mercedes. I have the screen shot evidence of this which I presented to Euro Parking Services but they dismissed it as insufficient proof. I also called to pay over the phone and the number plate was that of a white Mercedes. There is no option to pay cash to park at this location so the two options available were floored making it impossible for me to make a payment for parking.I have appealed to the IAS and written a complaint letter to Euro Parking Services Customer services all responses justified the issuing of the ticket.I am appealing to The Trading Standards to check this company out as they are exploiting facility users.There are a lot of people who have written reviews here with almost similar issues on parking fines. I personally feel robbed by Euro Parking Services on this occasion.They have a generic response to complaints referring complainants to call them on 08451210065 which is not a free number to call.If sincere, why not give people a free phone number?
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Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year.
EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces.
We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites.
EPS is registered with DVLA and is a member of the International Parking Community (IPC).See more