I booked a car with Europcar through Expedia in January of 2025. The car rental was for the last week in June 2026. The rental agreement could not have been clearer. I was to pay $428.28 USD for the week when I picked up the car. There was no reference to payment in Swiss Francs. When I picked up the car in June, Europcar charged me 379 CHF (I now suspect the equivalent value of $428.12 of Swiss Francs in January 2025). That sum (379 CHF) converted to $479.93 because of the devalued dollar. Now, I can well understand having to pay in Swiss Francs if my contract called for payment in Swiss Francs, and I would have done so without a thought. But my contract was in US Dollars only; there was never a reference anywhere in the contract to Swiss Francs; and I never agreed to pay Swiss Francs. Both Europcar and I agreed in a binding contract for payment in USD of $428.12. Long story short, I was taken for $50 dollars. This is a relatively small amount, but it is the principal of the matter, and this speaks volumes about the character of this company. I expected Europcar to be something much more than an extremely small and petty enterprise. Very disappointed!
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Book worldwide car and van rental with Europcar and save money by booking online. Find out more on our website. Europcar is the leading car rental company in Switzerland. In over 90 stations, up to 5'500 vehicles are ready to be rented: from small cars ...
