I will not use this service again. I made a reservation for a car through a platform and provided my flight number. Unfortunately, my flight was delayed by 10 hours. I attempted to reach out to the support team but received no response, and my email inquiry only yielded a generic reply. Upon arrival at the rental location, I was informed that despite having paid, my reserved car had been given to someone else, and my flight information was missing from their system. Instead of the affordable car I booked, I was offered only high-end options at a significantly higher price. After a long day of travel, I reluctantly chose one at an extra cost of $736. It feels like they are taking advantage of customers, possibly incentivizing staff to upsell. Thankfully, there are many other rental services available.
Claim your business profile now and gain access to all features and respond to customer reviews.
Reserve your car from Europcar. Quality car rental with low prices. Online bookings car rental Europcar, special offers, travel information...