I’ve rented from Europcar several times this year - around four hires totalling roughly three months - and my experience has consistently been disappointing.Most recently, I was accused of causing damage to a vehicle that was clearly documented on the official paperwork at the time of pick-up. Despite providing proof, Europcar still attempted to charge me for this pre-existing damage. (Pick-up: Galway City Centre | Drop-off: Dublin Airport)Their vehicles also tend to be poorly maintained. The last car I hired needed new wipers - visibility was terrible in the rain - and the wheel alignment was off, causing the vehicle to constantly pull to the left. (Pick-up & Drop-off: Dublin Airport)During another hire, I was offered a small upgrade at the airport terminal desk but was told to collect the car from the main depot about a 20-minute walk away. The shuttle bus that was supposed to take me there never arrived. When I finally reached the depot, the allocated car wasn’t available, and they did not honour the upgrade I had been promised. (Pick-up & Drop-off: Dublin Airport)Overall, Europcar’s service quality, communication, and vehicle maintenance have fallen well below expectations. I’ll be reconsidering future rentals with them.
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Car & Van Rental in Ireland. Europcar offers a high quality rental service in Ireland.
