I had a terrible experience. It has been four months since my car rental, and despite returning the vehicle in excellent condition—full tank, cleaned, and vacuumed—I am still being charged an additional 50 euros each month without any explanation. This situation feels unjustified, and I have all the details of the charges. The service I received during pick-up was equally disappointing; the representative at the desk was rude, unhelpful, and seemed to dislike her job. This experience has been the worst compared to many others I've had in different countries and with various services.
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