As a long-time customer, I was let down during my recent visit. I usually receive an SUV, but this time I was given a smaller car at the same price. When I inquired about an upgrade at the counter, I was informed that it would cost extra, which felt unappreciative of my loyalty. The service was not as accommodating as in the past, and I hope the company addresses this issue so I can continue to rent with confidence.
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Car Rental in Dubai since 1976
