We were excited to book our journey from one city to another, especially since it was a surprise for our young children. Unfortunately, it turned out to be quite shocking, and not in a good way. Upon arrival, I noticed the train carriages were old, which I could overlook if they had a vintage charm, but they desperately needed a thorough cleaning. There was dirt that seemed to be from decades ago, and I regretted having to retrieve a toy that fell under the seat. While the sheets and blankets were clean, that was where the positives ended. The train staff appeared confused and disorganized. We invested 800 euros for this trip, and I can confidently say it will be our last. If you're encouraging people to invest in your company, please prioritize hiring a proper cleaning service. Sincerely disappointed, a family traveler.
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