ISSUE 1
WAS GIVEN A APPOINTMENT TIME FOR A SERVICE OUTSIDE OF OPENING HOURS TURNED UP BUT NOBODY WAS THERE
ISSUE 2
WHEN THE SERVICE DESK OPENED THERE WAS NOT ONE IOTA OF AN APOLOGY SHE JUST SAID THATS NOT FAULT IS IT SERVICE WAS BOOKED FOR 8AM BUT THIS DEALERSHIP NEVER OPENED TILL 8.30
ISSUE 3
WHEN EVERYTHING WAS HANDED OVER I ASKED SEEMS IVE BEEN WATING OUTSIDE IN THE SNOW AND FREEZING TEMPRETURES AS SOON AS MY CAR IS READY PLEASE RING SO I COULD GET BACK HOME THE REPLY WAS IT WILL BE READY AROUND 12 OCLCK AND THE TIME WAS 09.30 .
ISSUE 4
WHILE ON MY PHONE SENDING A TEXT IN THE DEALERSHIP GROUND IWAS CONFRONTED BY A EMPLOYEE ASKUNG WHAT WAS I UPTO IN A ABRUPT MANNER
ISSUE 5
AFTER ONE AND A HALF HOURS OF SHOPPING WENT BACK TO THE DEALERSHIP HOPING I WOULD GET THE CALL TO SAY MY CAR WAS READY BUT NO PHONE CALL CAME
ISSUE 6 WHEN I REACHED THE GARAGE AT 11.10 AM I NOTICED MY CAR IN THE CAR PARK SO I CHECKED THE SERVICE TRACKER SAYING IT WAS STILL IN PRGRESS VERY STRANGE
ISSUE 7
AROUND 35 MINUTES LATER AT 11.53 THE PHONE CALL CAME TO SAY MY CAR WAS READY WHICH WAS 43 MINUTES FROM WHEN I SEEN IT IN THE CAR PARK HAVE ALREADY COMPLAINED TO THERE CUSTOMER CARE WITH ABSOLUTELY NO FEED BACK WHAT SO EVER ALL HAPPENED ON 10 01,2026 IF I COULD HAVE GIVEN A ZERO I WOULD HAVE DONE
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About Evans Halshaw
Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few.
Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians.
With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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