I purchased a product that overheated and melted. I contacted customer service by email, and they initially requested proof of purchase, which I provided, well within the warranty period. However, they stopped responding to my emails. After posting my review, a manager reached out to apologize for the lack of communication and offered a replacement or refund. Since I had already bought a replacement, I chose a refund. Later, they emailed me asking to delete the review, and I informed them I would only edit it after receiving the refund. Unfortunately, I have not received any further responses or the refund.
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The Premier Manufacturer of cutting-edge Electric Vehicle Charging Stations and top-quality Electric Vehicle extension cords&EV Adapters. As an industry leader, We pride ourselves on delivering innovative solutions that cater to the needs of EV owners. Experience the difference with EVDANCE today!
