This breaks my heart to say this about a British product I have been using since 2001. Since its ownership takeover by a Chinese firm in 2021, the product has gone downhill. On some of the packaging it has gone from clean and no frills to tacky! And my favourite TLC cream has changed. The cream does not possess the same potent smell it once did, and the texture is more runny than it used to be; before, it had a thick consistency, which it doesn’t have now. The last batch I bought feels more water-based. I sent an email to the head office in London and I've had no reply! Digusting as the products are not cheap.
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