I made two reservations as gifts and paid, intending to attend. The concert is in four months, and over 75% of tickets are still available. Then, I realized the concert falls on Easter, and my partner can't attend. I wanted to cancel but was unpleasantly surprised to find I couldn't. There's no option to cancel or get a refund for reservations. Other platforms allow cancellations, but not for tickets bought here. It's very disappointing, and I wouldn't recommend using their services again.
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EVENTIM
