Ticketmaster took our money for 21 tickets and then left us with nothing. There was a delay due to a serious traffic accident, they refused to send the tickets online, the staff at the venue wasted our time, and in the end, we received neither tickets, nor a refund, nor the match. Furthermore, I had guests from other countries, none of whom could get into the match; we were humiliated in front of our guests.Zero customer service. Zero responsibility. This felt like a complete scam.
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