I ordered 8 pieces of clothing based on my size and 6 came too small. I saw on the website that they offered easy returns, so contacted them requesting an exchange. They told me I would have to pay shipping and I said it was fine. There response was that they would offer me a 20 dollar refund for 125 dollars worth of clothing, no offer of an exchange. In their return policy, I neglected to notice #2 - "Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference, this is inevitable."
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