If I could press no stars I would.
I returned a very large parcel to TEMU (using a printed label provided by TEMU) to my local petrol station and Evri drop off point.
I have evidence I dropped it off.
My parcel (it appears) never left the drop off point (legally)as it was never scanned out of the building !
I have had extensive contact with TEMU and they have confirmed my parcel (according to their records) never left the drop off point and also that they have no transit details for it.
It is no longer at the drop off point either
I suspect it was stolen by the Evri courier.
I am in the process of trying to prove it
😡there is no other explanation.
I believe TEMU as they have showed me extensive proof.
Evri are just ignoring me and hoping I will go away !
Terrible company to deal with. I have asked TEMU not to use them when I return parcels, but to no avail.
My parcel was worth £248.00 !
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