Extremely disappointing and unprofessional service.
Today, I attempted to contact the service over 20 times to inquire about swimming lessons for my child. Most of my calls were actively rejected. On the rare occasions I got through, as soon as I began to ask a question, they hung up on me.
No explanation. No apology. Just disconnecting a potential customer.
I also sent an email and, predictably, received no response whatsoever.
This is not how a professional business operates. If you cannot handle basic inquiries or treat people with fundamental respect, you should seriously reconsider engaging with the public. Parents rely on swimming centers for their children’s safety — and this level of communication is entirely unacceptable.
I would strongly recommend others to think carefully before engaging with a center that ignores, rejects, and disconnects calls rather than assisting customers.
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BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS.
In 2021, the next exciting chapter in our rich history begins with the launch of Everlast Gyms. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry.
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