Very helpful in getting me an exchange! I originally bought a duvet and pillowcase pairing that I will say I was disappointed when they arrived with a different design than I though I was buying, different than the pictures and with slight design variations that were only noted in the description and not visibly displayed. But, at the end of this day this turned out to be a blessing in disguise. The representatives were eager to help me replace the item with another of a different style, one that goes so much better in my studio and I am absolutely obsessed with it! They were always quick to reply and very helpful during the process, and I’m completely satisfied with my new duvet set! Great quality fabric and stellar design, and great service. Just make sure you absolutely know what you want/what you are buying before doing so, read the description and ask questions if you’re unsure! At the end of the day, the products feel chic and look curated and individual.
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