Still waiting on my refund since December 25th. Received a robe that looked NOTHING like the website photos. They admitted it didn’t match their own photos. Return was delivered January 31st—over 2 weeks ago—and they’re still “inspecting” it with no timeline for my refund. Nearly $300 out of pocket for their false advertising and I can’t get a straight answer about when I’ll see my money back. This company has terrible customer service and will string you along for months. DO NOT ORDER FROM THEM They promised in writing on Feb 18th my return would be inspected in 1-2 business days. Deadline was Friday Feb 20th. It’s now Saturday and ZERO communication. No inspection update, no refund. This has been going on since December 25th. Filing a chargeback today. This company is a complete scam.
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