I have been on TRICARE For Life for 14 years and Express Scripts has been my
Prescription provider during that time. I can say that until Evernorth Health Services assumed operation of Express Scripts, I had no issues having my prescriptions filled and delivered on time. Now, under Evernorth, the service has been a nightmare. I have had prescriptions cancelled, new and renewable prescriptions held up or delayed either as unavailable or requiring further information from my physician after she provided justification letters. Today, my attending physician has sent three follow-up prescriptions on Trulicity 3.0mg, and told they are unavailable. I am a diabetic, my A1c is 9.2, since last checked in September at 7.2 because my prescriptions are either incorrect (low dosage) or being unfilled since Evernorth starting filling my prescriptions. I have not received any refills increasing my dosage. In fact, as I write this review I received a notification that this commonly used drug can’t be filled. Judging from other reviews I’m not alone with making a complaint. This company is putting people at risk. It’s frustrating and quite unnecessary.
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