On 5th Nov 2025 I ordered a new pair of shoes dor my daughter’s birthday, 27 th November. They weren’t currently in stock but the websites said they would be available after mid November. No shoes arrived.On 28th Nov I both rang and emailed re the failed arrival. Response email was that they still hadn’t arrived in Australia.I asked for a refund.I then hoped they’d be available for her for Christmas. But my wait was in vain It is now Jan 20 and enough is enough. I’ve phoned and got the same message as always. High volume of phone calls etc etc. i’ve emailed again and again received the standard stock reply- our policy is.. nothing related to my request and no indication my email has even been read.Not sure where this is leading but I suppose I will have to take it further? Update:It’s now Feb 2 nd. Shoes were delivered Friday after many excuses for the delay. But at least the issue is resolved. Thank you Everyhuman. Shoes are gorgeous. My daughter loves her Billy shoes.I’m happy with the outcome but will be hesitant about buying fro this company again.
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At EveryHuman, we are committed to creating an inclusive online space where everyone can find footwear, clothing, and universal products that cater to their individual needs. Our mission is to provide high-quality, comfortable, and stylish options for people with diverse needs, including those with disabilities, sensory sensitivities, and unique foot structures.
We understand that finding the right fit can be a challenge, especially when it comes to shoes and clothing that accommodate orthotics, wide feet, or specific medical needs. That’s why we offer a wide range of products that prioritise both comfort and style, ensuring our customers feel confident and supported every step of the way.
Our user-friendly website is designed to make shopping easy and accessible, with detailed product descriptions, sizing guides, and customer support to assist you in making the best choice. We are passionate about providing an exceptional shopping experience, and our knowledgeable team is always here to help.
EveryHuman believes that everyone deserves access to products that enhance their daily lives, and we are proud to offer footwear, clothing, and universal products that prioritise inclusivity, comfort, and quality. We invite you to explore our collection and experience the difference for yourself.See more
