Oh dear! I've asked several times about the follow and even emailed feedback and still no response! I have reported the following:
Showers not hot (only luke warm) very unpleasant not hygienic.
No hot water in taps in sinks again unhygienic
No signal on one of the only 2 cross trainers
Wonky bar on leg/knee bend which means incorrect posture so ineffective gor balanced exercise
These have all been ongoing since I joined in February.
Now there are 3 treadmills out of order which have been unusable for 2 weeks. I was told they would be fixed last week, but this has not been the case.
I spoke to main reception about these things last week and explained I had not received reply to my feedback on the app sent 2 weeks ago and was promised a response from a manager which has not been received. Very disappointing and clearly Gym Management not interested
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We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.