Review Time
Our order was delivered to an incorrect address, unknown to us. Despite multiple follow-ups from us, we were eventually given assurances that it was escalated
We were promised a full refund, but still haven’t received it and emails now go unanswered. Very disappointing service from Shauna Brant and Jay Serrano with complete lack of accountability.
*I'm surprised by your response to my review. Have you even bothered to liaise with your team named above. Our order number was CAD103255.
DO NOT USE THIS COMPANY - I placed a large order with Everything Branded back in October for over £500.
After taking my money, I was then told the items were not in stock. Months later, I am still waiting for a refund. Despite repeated chasing, my money is being held with no resolution.
This is completely unacceptable. Holding over £500 of a customer’s money for months with no product and no refund is shocking customer service.
I would strongly advise others to think very carefully before ordering from this company. If something goes wrong, don’t expect it to be dealt with quickly — or at all.
Extremely disappointed and would not use Everything Branded again.
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Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving.
Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order.
EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.
If you're looking for our USA arm you can find their reviews here: https://www.trustpilot.com/review/everythingbranded.comSee more
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