mychoicesoftware.com

4.7
4.7 Based on 201 reviews

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Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Jim Berry
I mistakenly purchased software from this company that I later found out I could not use and no long

I mistakenly purchased software from this company that I later found out I could not use and no longer wanted or needed. I contacted them to ask for a refund and was advised by a very adversarial representative that they would not give me a refund.
After several days and seeing why not so favorable review, they called to tell me that they would be discussing the situation and getting back to me. To date I have not heard back from them and the charge is still on my card.

1
Date of experience: Feb 26, 2026
VS56
The entire experience was seamless, from buying the software to installation

The entire experience was seamless, from buying the software to installation. The representative was incredibly helpful in assisting me with accessing my account (I encountered a few minor issues with the instructions) and locating the program and installation link. I would definitely recommend purchasing from this service.

5
Date of experience: Dec 10, 2025
David Zanardelli
Alex was very helpful

Alex was very helpful, and pleasant. Resolved my issue quickly. Give him a raise!

5
Date of experience: Oct 23, 2025
Deborah Stephens
Finn was very accommodating and…

Finn was very accommodating and understanding when I needed some help.Thank you Finn!

5
Date of experience: Oct 20, 2025
doug
Megan was extremely helpful

Megan was extremely helpful with a MS software activation problem. She persisted over a weekend and the problem was solved. Thank you.

5
Date of experience: Oct 19, 2025
Bart
Solved my problem quickly and…

Solved my problem quickly and professionally. Great and friendly service!

5
Date of experience: Oct 16, 2025
Trent
Simple & efficient customer service!

I had purchased the incorrect software. It's needed to ensure our Factory Acceptance Test is on schedule. Jake F. was able to quickly swap the product to what was needed with no headaches. He has always been very helpful!

5
Date of experience: Oct 15, 2025
Allen Gary
I had an activation problem for Win11

I had an activation problem for Win11. Finn worked his magic with patience, expertise and confidence.All in all he made my experience great. I've never worked with a tech that answered the phone right away and knew exactly what to do. This also reflects well on My Choice Software that takes its service responsibilities seriously.

5
Date of experience: Oct 13, 2025
David Prohaska
Excellent service in helping with refund

Jake helped me quickly and professionally. Unfortunately I cannot load the particular Visio version I had previously purchased on my Win11 box but Jake explained why and cleared that issue up. I now will purchase Visio using my laptop w/o 365. He promptly executed a refund.

5
Date of experience: Oct 13, 2025
Dave
Finn was persistent and got me…

Finn was persistent and got me squared away after many calls I made

5
Date of experience: Oct 08, 2025

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