I signed up for a trial at $7 and promptly canceled to avoid being charged for the entire month, yet I was still billed after the trial week. Despite unsubscribing immediately, I continued to receive promotional emails week after week, requiring multiple attempts to stop them. I ended up speaking with an ineffective AI chatbot for a refund, which just went in circles. This is clearly a system error; just refund my money. Additionally, the customer service and email management need significant improvement.
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