Review Time
I signed up and paid for a $7 trial version, then immediately canceled my membership to avoid being charged for the full month, yet I was still billed after the trial week. Despite unsubscribing from their promotional emails right away, I continued to receive them week after week. It took multiple attempts to finally stop the emails. I ended up speaking with an ineffective AI chatbot regarding a refund, which just led to more confusion. Just refund the money; this is clearly a system error. Additionally, there's a need for improvement in customer service and the email management system.
I signed up for a trial at $7 and promptly canceled to avoid being charged for the entire month, yet I was still billed after the trial week. Despite unsubscribing immediately, I continued to receive promotional emails week after week, requiring multiple attempts to stop them. I ended up speaking with an ineffective AI chatbot for a refund, which just went in circles. This is clearly a system error; just refund my money. Additionally, the customer service and email management need significant improvement.
This service is utterly disappointing. For instance, they have insisted that a certain company wouldn’t succeed since 2021, yet it has increased by over 131%. Their email support is entirely automated, lacking human interaction, and you won’t receive any assistance or refunds. My advice: steer clear, save your money, and do your own research.
The subscription process is terrible. They fail to inform you about automatic renewals, unlike most subscription services. When I requested a refund, they refused. Under UK Consumer Law, businesses must inform customers about annual renewals, yet they claimed they operate in the US and don’t have to follow UK law—this is misleading. I contacted my bank, received my refund, and the company even contested it. Additionally, they employ deceptive tactics on the cancellation page, forcing you to watch a lengthy video that obstructs the cancellation process. Please avoid this service.
I am very disappointed with the customer service. I accidentally signed up for an annual subscription due to the lack of a confirmation popup. When I requested a refund, they directed me to their terms and conditions, stating it was not possible. This approach is quite unfair, especially since they claim limited availability. After opening a dispute with my bank, I was able to secure a refund. Disgraceful service.
It’s astonishing that, in today’s software landscape, canceling a subscription is made so difficult. The requirement to watch a lengthy video before canceling is ridiculous. Even after I canceled my membership, they still attempted to charge me, which is illegal.
I initially trusted this service based on their online content, but my experience was highly disappointing. Unsubscribing is extremely challenging, involving unnecessary steps like watching videos and completing surveys. Despite my attempts to cancel due to technical issues, they continued to charge me and refused to issue a refund. Their tactics appear designed to exploit customers and obscure the unsubscribe process. If you’re considering subscribing, be aware that their real aim is to retain your money, not provide a transparent service.
This service is a trap. If they are truly successful in the market, why are they so focused on selling products about making money? The $7 trial is misleading, with no clear cancellation method, and they pressure you into an annual plan. When attempting to cancel, you are forced to watch a video pleading for you to stay. It has been the worst experience, and there’s no way to delete your account or remove your payment information. Stay away!
I recently tried the trial version of this service, attracted by their bold claims and marketing. Unfortunately, my experience was frustrating. They charged my card immediately and offered no refund when the product didn't meet expectations. The software is not user-friendly and requires a lot of time to learn, with minimal support from the company. Attempts to seek help often went unanswered. The community forum is poorly designed, lacking a search function. If you're considering this service, I recommend researching actual user reviews before making a decision.
Claim your business profile now and gain access to all features and respond to customer reviews.
