I received a voucher earlier this year, but I am not getting the email that I need for the code to use with my chosen retailer. I had to top up my voucher by £20 to use it, and the company was quick to take my money and send me an invoice, but I still haven't received the crucial email needed to spend my voucher. My email address was entered correctly since I received the invoice, and I’ve checked my inbox and spam folder repeatedly without success. I’ve attempted the process twice and still nothing.
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