Spent well over $400 with them, received the controller and it was messed up. Contacted them for a refund since I was able to and they quickly convinced me to just mail it back to them and they’d fix it. Should’ve known that was a smart trick since it took the blame off them. I tracked the package and it arrived to them on April 22nd. For days I kept asking for updates and the Jacob guy kept claiming they didn’t have it even though the shipping company had it all written down when they got it, when it arrived to Evil and they even wrote that they confirmed that they received it. So a week later and the Jacob guy is still lying and saying they don’t have it even though I’m still looking at the tracking page that shows it’s still sitting at the warehouse they told me to send it to. After it’s all said and done they got to keep my money and the product itself. 100% profit rate for them. Was about to forgive the transgressions and give them another shot so asked the guy if he could give me a discount code since I had already spent close to $500 with them. Tried giving me the one they give to everyone for signing up email, (isn’t actually a discount, the products price is set higher so the “discount” they give you brings it down to what it should be, so you gained nothing) and asked if he could do even as little as 15%, just 5% more than standard since I had already spent so much with them and it was the same guy I had talked to before. But he took it upon himself to argue instead of just doing the code and making the sale. It blows my mind to think they would’ve gotten another $500 sale from me since I had two controllers in the cart and was ready to tell the discord server that I had found us a good modded controller. He would’ve sold 5-10 controllers today alone from people I sent but instead he took it personal like he was the one who screwed up before. Funny enough the 10% code they sent for signing up email just happened to not work, oh what a coincidence!Just glad the Jacob guy decided to argue and finally turn me away once and for all from Evil Controllers. Shout out to Battle Beaver controllers! Were slightly better priced but the quality of the controller is night and day compared to Evil. There’s was so cheap and came barely packaged. As soon as I opened it I felt the wave of regret for buying from them. But when I received the Battle Beaver controller I was so glad that Evil’s customer support guy Jacob showed his true ignorant colors and made me look for a different company.Thank you Jacob from Evil Controllers for showing how awful you and your company are which drove me to look elsewhere. And holy crap I’m so happy he did. Battle Beaver for life now. Not to mention their customer service person was actually kind and a pleasant person unlike the r3tard Evil hired. Really hope Jonah and Adam Coe find out how the person they hired treats their customers. Would be cool to know how much money they would’ve gained from all the people wanting to buy but turned off from how awful that Jacob guy is. Glad they hired Jacob the monkey because now I’m very happy I went to Battle Beaver instead. Lol it’s in the name I guess. Don’t know why I expected a company with “Evil” in their name to be decent people. Live and learn, glad to know I made them miss out on my $400+ and the friends I was sent out to find the best controller for. We all ordered from Beaver instead of Evil. Thanks again Jacob from Evil Controllers! You being the hateful stick in the mud drove myself and my friends to spend our money elsewhere.
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We create highly customizable controllers for Xbox and Playstation. We specialize in accessible gaming too.