Review Time
Bought a new controller from them i didnt get what i ordered and when emailing the custumer service frustrated they told me to take a chill pill.... there controllers run at 300 dollars if it shows up messed up they will just tell you to take a chill pill i guess an just start ignoring you.... and i asked for a return label to fix there mess up and i have to pay for it so i did.... and after that i got a email saying they are not going to go back an forth with me and he started ignoring me so i bought the shipping label for 20$ never got it and i haven got a response yet. legit the worst customer service i have ever seen with any company. they will try to make it your fault before offering assistance. they used to let you make a phone call appointment and that has vanished i think its cause they dont like confrontation with ppl they stole money from anymore... sad thing is when you get what you actually order these controllers are 5 star controllers but the customer service kills the sell.
Bought a new controller from them i didnt get what i ordered and when emailing the custumer service frustrated they told me to take a chill pill.... there controllers run at 300 dollars if it shows up messed up they will just tell you to take a chill pill i guess an just start ignoring you.... and i asked for a return label to fix there mess up and i have to pay for it so i did.... and after that i got a email saying they are not going to go back an forth with me and he started ignoring me so i bought the shipping label for 20$ never got it and i haven got a response yet. legit the worst customer service i have ever seen with any company. they will try to make it your fault before offering assistance. they used to let you make a phone call appointment and that has vanished i think its cause they dont like confrontation with ppl they stole money from anymore... sad thing is when you get what you actually order these controllers are 5 star controllers but the customer service kills the sell.
Looks like these controllers all have the same issues and the company customer service is sketchy:Ordered a controller with just the rapid fire mod. Controller is lighter than a stock PS4, it does not have the vibration motors inside- so there is no "shock" in this dual shock. Controls to activate and use the mod are a little confusing and can't even tell if the mod is working. First time using it the left stick goes on cruise control and the input sticks so the input continues even after you put the stick back in neutral position. Their response was to calibrate it and check the dead zone. Still not working. They sent a postage paid sticker to send it back to "look at" it, but I asked for a refund. Based on other reviews I am expecting the run-around and probably a restocking fee. Clearly based on the reviews these guys put out a shoddy product and their website doesn't have reviews of their product, so that should tell you something. I had a modded controller from another company that lasted for 5 years- can't remember where I got it, but I know I paid less than for this garbage.
One of the worst experiences Ive had with a company. I purchased a $350 controller that after 3 months had two face buttons stopped working and the left stick drifted. I decided recently that I would get it repaired as they had a deal for $39 to have a it repaired and shipped back, this deal is still currently on their site. I had a representative named Aaron reach out to tell me that they would not be honoring what I paid for and I would need to actually pay $75 to have it repaired instead. Aaron specifically was very rude and this company does not care about returning customers. If you are looking for a quality gaming controller, your are best to look elsewhere.
So I finally decided to give Evil Controllers a shot... and let me tell you, my gaming experience took a plot twist of villainous proportions! 😂 I swear my controller is dipping into dark magic. I pressed 'jump', and somehow, my character opted for interpretive dance moves instead! I called customer service, and it felt like they were reciting an ancient incantation to cast me away instead of helping out. 🧙♂️ But hey, if you're looking to add some 'Evil' spice and unpredictable chaos to gaming—totally hit them up! Plus they took 15% restocking fee , Who knew that glitching mid-boss fight could become a new form of torture entertainment. 📉🎮 #EvilControllersorEvilComedians?"
I was sent the wrong color controller. The whole point of this was to make a custom controller for my son, not to be given "what we had in stock". After 2 months of back and forth emails they've gone silent. This wannabe company is a joke and the tech is beyond outdated. I know nothing about video games but having done my research after this mess, I see you truly do get what you pay for...hence the never ending 50% off holiday sale tactic. Theres a reason they (he) doesn't have a phone number or address listed, a reason for no website reviews... and a big reason these lifeless influencers do positive reviews on them. It's the only way to get the name out there because the average joe would tell you the company (garage) is trash.
$300 for a custom controller, from day 1 had issues with triggers not working properly. Fortunately or so I thought no big deal as I purchased a 2 yr warranty when I bought it. Warranty is as worthless as the controller. Sent it in to have triggers replaced got it back and it doesn’t function at all. Emailed them and continue to be told it’s my problem there is nothing wrong with it. Be smart and buy nothing form evil unless you like giving money away.
Absolutely worst modded controllers 😂 bought 1 controller within 15 min one of the buttons is stuck had to send it back , then they fix it now the controller won’t even hold a charge ! No one buy from them at all ! Absolutely garbage business why do you think you can’t write reviews on google about them lol and yelp they know they make trash why share it lol
This is my second controller from Evil, the first one was great, lasted almost 6k hours of warzone. Got a second one after the first one died. It was not the same at all. Feels hollow, all of the buttons feel like they are gonna break. The sticks are trash, they were supposed to be 180g precision blah blahs..they were regular ps4 sticks...I have never heard from back from them after my many, many attempts top contact them. Just paid 200 dollars for a 45 dollar ps4 controller...never again
Spent a bunch of money got the master mod tactile triggers etc realized the master mod is hard to figure out so I asked them to replace it with just a rapid fire mod I spent 40 bucks on shipping and to and from with rush shipping. I reached out to them several times I was pretty much ghosted and lied to in the emails poor customer service response time to emails was horrible and they were very short. A month after they received my controller they said it would be shipped that week week later was when it was shipped the insanity of this will make me never go back to them again
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We create highly customizable controllers for Xbox and Playstation. We specialize in accessible gaming too.
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