evisu.com

2.8
2.8 Based on 16 reviews

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Average Rating

2.8

/
5

16 Reviews

5 Star
38%
4 Star
6%
3 Star
0%
2 Star
6%
1 Star
50%

Filtered Reviews

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Review Time

Reuben
They let me buy an item

They let me buy an item, messed up my shipping address about 3 times, and then cancelled and refunded my order a few days later because it was "out of stock". It was in stock when I purchased the item. I feel cheated by Evisu and they wasted a ton of my time having to verify my shipping address. When I purchased the item, it was "low in stock", not out of stock. Evisu support SUCKS, and the Evisu store sucks for letting me buy an item that was in stock and then cancelling my order.

1
Date of experience: Apr 02, 2020
Gertrude P.
Measurements of jeans are off

Measurements of jeans are off. Shipment comes from Hong Kong, I had to pay for the shipping to HK to make an exchange. Ridiculous.

1
Date of experience: Nov 06, 2019
Jerome Taylor
Bought direct from them... Happy :)

I bought a lot of items from their online shop, quick delivery in UK, excellently packed - fair prices for quality, product is superb! I had to do a couple of exchanges, which wasn't the easiest of processes/experiences, but CS team were helpful. Worth the little pain for the items I wanted ;)

4
Date of experience: Feb 02, 2019
Bernard Kelly
Awful

Awful delivery! You will end up spending a whole lot more if you deliver to the UK. Not only did I pay a delivery charge but also a customs release charge of upwards £100 when contacted Evisu (expect 4 days for a response) they pointed me in the delivery section on the .com website. Small print! You should inform customers once order placed at checkout. I will not be spending anymore 1000s on this brand. Stay away!

1
Date of experience: Jun 18, 2018
Vincent Morgan
Incredible customer service

Have bought Evisu jeans for the last decade and love them. Recently ordered a pair from them and there was a stocking issue, thought I was going to end up with a disappointing experience. Let's just say the outcome was way better than I could ever have expected. Shaun in customer service was exemplary and Evisu are a shinning example of what a large company is capable of when they dedicate themselves to fantastic customer service.

5
Date of experience: Sep 17, 2017
CM21
Fast shipment and good service

I can only recommend the evisu.com shop if you are looking for new Evisu stuff. Fair prices, good service and fast shipment, what more can you wish of a webshop?

5
Date of experience: Jul 05, 2011

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