My order took a long time to arrive, and when it did, I was dissatisfied with the quality for the price. I emailed their customer service for a refund as instructed on their website. I received one reply asking for more details, which I provided promptly. Since then, I've heard nothing. I don't want to be stuck with nearly $200 in cheap shoes and socks. I could have bought better elsewhere. What kind of operation are they running?
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