I had my hair coloured at the service provider, who offered a global colour with a new product line. Unfortunately, I left with four distinct colours: bright orange roots, dark orange underneath, blonde and purple lengths. This was after their attempt to correct the situation. Now, I have to consult a specialist and spend over $300 to fix it. They suggested I return for another correction, but I can't trust them after this experience. I'm also trying to get them to cover the costs of their mistake, but they are unresponsive. I will never use this service again or their products. If I could, I would give them negative stars, as this ordeal has been traumatic for me, especially considering how important hair is to many women.
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