Really poor customer service. I paid £15 for parking at a hotel but then was told by the hotel it was free for 3 hours. I stayed 1.5 hrs and contacted evology for a refund as advised by the hotel. After 3 days I heard back via email and evology states they do not process refunds and that the signage in the carpark was clear - it wasn’t . I have requested this is escalated but don’t hold up much hope given the poor quality of the response.
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Whether you are looking to pre-book or pay for a stay in one of our car parks - The Evology Parking app puts finding and paying for parking in the palm of your hand.
Our powerful Evology pre-booking service lets you find available parking spaces in your area and ensures a unified parking experience by simply reserving your space in advance and turning up to enjoy your stay.
You can also pay for parking across all of our sites, meaning no more fumbling for change!
Choice is important, which is why Evology gives you multiple options when it comes to how to manage your parking. Some journeys are different and that means a new approach.
Our aim is to make travelling easier, putting the power over your parking in your hands so you can get from A to B with minimal fuss.See more
