Parked up. Went onto the app - it would not allow me to enter the vehicle registration so wouldn't take payment. I whatsapp the helpline and they confirmed the app had glitches and they were trying to fix. I emailed asking how to pay via an alternative method. There is no number to call. I emailed a 2nd time. No reply. I whatsapped again and just got auto response. I was late for meeting so ran to meeting. Nobody got back to me until 2 days later and then said it was too late to pay. THere were no machines in the car park. All of this is confirmed, in writing, and they confirmed themselves that there was no way to pay. Still got £100 fine. Appealed with the whatsapp messages, emails all as proof of my attempt to pay and their confirmation that it was impossible to pay. But refused my appeal.
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Whether you are looking to pre-book or pay for a stay in one of our car parks - The Evology Parking app puts finding and paying for parking in the palm of your hand.
Our powerful Evology pre-booking service lets you find available parking spaces in your area and ensures a unified parking experience by simply reserving your space in advance and turning up to enjoy your stay.
You can also pay for parking across all of our sites, meaning no more fumbling for change!
Choice is important, which is why Evology gives you multiple options when it comes to how to manage your parking. Some journeys are different and that means a new approach.
Our aim is to make travelling easier, putting the power over your parking in your hands so you can get from A to B with minimal fuss.See more
