evolutionclaims.com

3.3
3.3 Based on 82 reviews

Launched in January 2016 and privately owned, our core business strategy is built on strong working relationships with like-minded clients and suppliers to deliver an industry leading customer experience in claims management and building repairs. Our c...

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Mark lorriman
In my opinion this company can’t prove…

In my opinion this company can’t prove that qualified trades will carrying out work in your home. They price work needed far too low for a reputable tradesman to accept and produce quality work.Price first and then try to find someone who are a, free to do the work and b, do the work for the price they believe will return quality. They assure you they can find a contractor which I have no doubt, my doubts are you don’t know who are entering your property, you can’t assess their previous work or qualifications. There are too many ‘bodge it's’ out there.A good tradesman will have liability insurance, quality tools, excellent recommendations, punctual, assure you quality materials will be used, a proper schedule will be given, an accurate risk and method statement written.I don’t understand the logic and have no confidence that evolution are capable of overseeing projects large or small. My gut keeps telling me don’t touch with a barge pole. This is the reason people do thier own homework, they source their own reputable tradesman who can give assurances and price accordingly. Is there any wonder there are always conflicts between Surveyor's and trades.My experience will be going to the ombudsman where hopefully I can list all of my concerns where I haven’t had replies to.

1
Date of experience: Dec 28, 2025

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Business Details

  • Launched in January 2016 and privately owned, our core business strategy is built on strong working relationships with like-minded clients and suppliers to deliver an industry leading customer experience in claims management and building repairs.

    Our core principles and values are designed with the customer in mind. We empower our employees and supply chain to make decisions which are in the customer’s best interests. Claims/Jobs are managed using state-of-the-art ‘easy to use’ technology. Our ‘Customer Connect’ portal allows our customers and suppliers to track and communicate at every stage of a claim.

    We have researched and developed unique and first to market customer focused mitigation and repair techniques to reduce customer impact, cost and cycle times.

    Our service is delivered using hand-picked experienced teams of claims handling staff who are supported by a national supply chain of scaffolders, surveyors, builders and innovators.

    Evolution Claims Management Limited Registered Office: Trigate, 210-222 Hagley Road West, Oldbury, West Midlands, B68 0NP Company Number: 09680685 Registered in England and WalesSee more

  • email enquiries@evolutionclaims.com
  • call 03333443505
  • language https://evolutionclaims.com

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