Really unhappy with my experience with this company, I had a water leak three months ago and have provided them with two quotes from independent tradesman including a very detailed breakdown of the cost which I had to pay for myself. Evolution claims have said they will only pay out around £5k for the bathroom cost, the cheapest quote I have been given is 9k which means I will have to pay out 4k of my own money to get this work done which is completely unacceptable. Yes, I have the option to use their tradesmen but I should also have the option to choose my own and vet them without it costing me thousands of pounds. Having read the reviews on here of the companies they use to carry out the work, I would not trust them with the repairs in my home. You pay every month for years and when you actually need to make a claim they will make a ridiculously low offer. You will be told someone will call you back urgently and three days later still nothing, be prepared to have to chase phone calls, emails, spend weeks getting your own quotes just for them to say they basically mean nothing because their database of costs say otherwise. Claim reference 6779875P.
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Launched in January 2016 and privately owned, our core business strategy is built on strong working relationships with like-minded clients and suppliers to deliver an industry leading customer experience in claims management and building repairs.
Our core principles and values are designed with the customer in mind. We empower our employees and supply chain to make decisions which are in the customer’s best interests. Claims/Jobs are managed using state-of-the-art ‘easy to use’ technology. Our ‘Customer Connect’ portal allows our customers and suppliers to track and communicate at every stage of a claim.
We have researched and developed unique and first to market customer focused mitigation and repair techniques to reduce customer impact, cost and cycle times.
Our service is delivered using hand-picked experienced teams of claims handling staff who are supported by a national supply chain of scaffolders, surveyors, builders and innovators.
Evolution Claims Management Limited Registered Office: Trigate, 210-222 Hagley Road West, Oldbury, West Midlands, B68 0NP Company Number: 09680685 Registered in England and WalesSee more
