I am just at the start of my insurance claim process and Evolution have been sub contracted to deal with the floor drying and asbestos removal. So far it has been an awful experience.Firstly I don't understand what this company do since they have in turn sub contacted both jobs to other companies. Seems to me that this company is a just a middle man creaming off money for doing no work. Secondly they never call back when they say they will. I can never get hold of my claim handler.So far 10 days since my flood and I still have very wet floor and potential exposed asbestos in my lounge. Happy Christmas.I will be calling my home insurers today to see if I can cancel the referral to this awful company and instruct my own contractors.
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Launched in January 2016 and privately owned, our core business strategy is built on strong working relationships with like-minded clients and suppliers to deliver an industry leading customer experience in claims management and building repairs.
Our core principles and values are designed with the customer in mind. We empower our employees and supply chain to make decisions which are in the customer’s best interests. Claims/Jobs are managed using state-of-the-art ‘easy to use’ technology. Our ‘Customer Connect’ portal allows our customers and suppliers to track and communicate at every stage of a claim.
We have researched and developed unique and first to market customer focused mitigation and repair techniques to reduce customer impact, cost and cycle times.
Our service is delivered using hand-picked experienced teams of claims handling staff who are supported by a national supply chain of scaffolders, surveyors, builders and innovators.
Evolution Claims Management Limited Registered Office: Trigate, 210-222 Hagley Road West, Oldbury, West Midlands, B68 0NP Company Number: 09680685 Registered in England and WalesSee more
