63395316My issue is this. The people that work for this company are extremely young and lack any type of After care sales and real bad communication. The reason for this, is because it is not their company and they get paid regardless of how they treat you. They are meant to be representing the company and they fail miserably. I have been asking the same question over and over again about the Halloween Skateboard event. Yes it's 15 miles, I heard you the first, second and third time! So how does this include Stoke board owners, when they can only do 10 miles ???? It doesn't does it! Make it clear that Stokes are not welcome or cannot partake in the event! Don’t just generate a flyer and let us build our hopes up, then crush them with this 15 mile Minutia.I asked them where can i meet up so that i can join the fun and be part of this so called family? (Which is a joke and you took that phrase from us, when you have no clue what it means) You take our stuff, water it down and then change the meaning of it) Do you know what family means? It means, everybody is welcome and each one teach one. So when a new member joins and you brag about being some )*(&(& family, it means nothing.You are fake and have no clue of what you are offering. You are terrain board elite and snobs. I asked the same question, and got the same answer. You cannot go on this Halloween ride with this lot, they don't give a mint about you. They are selfish and out for their own enjoyment. Tell me this. How are you going to organise a Halloween event and exclude Stoke boards??? if you did 8 miles, 4 miles there and 4 miles back, that would be ample distance, and then EVERYONE really would be welcome wouldn't they????????I spent Over £1000 for the board, helmet, gloves, lights etc, just to be excluded from the group. I wanted to meet like minded people because my mental health has taken a drop. I just want to be around others, it’s just me then. Maybe it’s because I’’m a woman and they don’t want us making them lag, I really don’t know their reasoning. I thought it was because of my background but luckily i saw the reviews and realises, no, they are just -----you can fill in the blanks with your choice of word. So i will not be coming on the ride as no one wants to pull their finger out and just tell me at what point i can join up, so that i don't kill my battery and have enough to get home. Just a simple question. I've asked in an email, Facebook and Messenger and get the same generic responses. Only one person responded to me and made me feel like I was welcome and told me about other rides. I wouldn’t want to come after I’ve left this review anyway. I’ll be branded with the pointed finger. “That’s the one that wrote to Jeff Anning” That’s how people are, they take constructive criticism, personally and not objectively cause they don’t own the company. Watch how they learn when the start their own company and realise that the importance of after sales. They’ll learn.So i will now be forwarding my complaint to the owner and founder of Evolve, Jeff Anning. I'm going to copy and paste my correspondence from the UK team and let him know how people are running his UK department. You probably worked up the wrong one this time. I'm so disappointed with you guys. I want nothing to do with your 'Family' or social media. And when my page grows, and it will, trust me on this, I will NOT be recommending your branch in E15 East Bay. I’m done with you. Next stop, Jeff Anning.Your response means nothing to me. Or your none apology ‘ I’m sorry you feel that way’ 101 none apology.If I complain then you know I’m really pi**ed. Nothing you can say will make me feel better. You are clearly excluding us with this stupid 15 mile Minutia. Why would you make an annual event of this nature 15 miles? Just the nature of the event, it should be applicable to EVERYONE, but no, you’re Skateboard ignorant and I am unhappy that I have put money in your pockets. I”m thinking of selling this and buying from a company that cares about their customers. It’s like you take our money and say eff you very much, now pss off! Not cool.
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
