Review Time
Excellent customer service from the moment I started researching the brand online. From a followup email and call to ask if they could assist my queries, to guiding me through what product best fits my needs. Love the passion and the genuine enthusiasm to help me.
Received the Diablo Carbon last week and it is epic!
Thanks for everything guys!
This business has been an absolute delight to purchase from. There quick responses with detailed answers has made this experience easy, not to mention the board itself which is unreal in performance & quality- highly recommend this product aswell as the quality service supplied - yew 🙌🤙🏻🤩
Excellent customer service from the moment I started researching the brand online. From a followup email and call to ask if they could assist my queries, to guiding me through what product best fits my needs. Love the passion and the genuine enthusiasm to help me.Received the Diablo Carbon last week and it is epic!Thanks for everything guys!
Recently brought a heap of parts in two seperate packages from evolve skateboards Australia. When they arrived almost 2 weeks later both packages had missing and wrong parts like original instead of the upgraded parts that I purchased. Ive emailed multiple times over the last week and had no heap in resolving this issue. Now they wont even reply to me. Seriously pissed off! Be aware of purchasing from evolve Australia online they will rip you off!
I’ve had this board a month and a half. I purchased the bash guard, the board, lights, and extended warrenty. Within one month in the remote stopped working. There were glitches in the remote communicating to the board to accelerate and to break prior the remote completely stop functioning. The lights didnt stick from the moment I got it out of the box. I attempted to communicate with their customer service and was greeted with a cold and discouraging support informing me I have to pay more to fix their disfucntional remote. I went to the insurance warrenty and they declined my claim because they ruled it as a factory error. Now 2 weeks after that the bash guard just started crumbling. Ive not run into anything and I use the board to go 0.25 miles to and from school and home on a smooth bikelane in San Francsico. I believe these products are designed to fall apart and keeping their customers on a financial hook. Do not recommend. I wrote this on their Shopify and recognized after the fact they regulated what reviews they have on their Shopify profile. I wish the insights on here were also on their Shopify profile because I would have never purchased this board and it was recommended by a friend and I trusted his judgement and didn’t further investigate so that’s on me. I hope others find this insightful. Follow up: They finally came rushing to remedy these issues and send me replacements because they’re concerned about reputation and imagine. I followed with them “While I appreciate the replacements, it doesn’t address the underlying issues just putting a temporary bandaid over the symptoms. The metal quality used for the bash guard and the screws are where the issues are. I can’t put in the new bash guard because the screw post from the previous one is lodged in the hole and the head popped off. The metal is some cheap composite metal and not solid metal so it will just continue to crumble. I can’t put the new one on due to this and I don’t see the point since I imagine it will continue to crumble.”I wish I can upload the images here. As someone who is a Digital Marketing and Strategic Communications professional working in Public Relations and digital Advertising and then turned MFA Product Developer and MBD Design Strategist I’d give my unsolicited professional feedback to this company: Stop cutting corners on quality when safety is part of the conversation and from a PR standpoint, I’d advise not trying to just put bandaids over the symptoms but use your market research team and look at the insights in your reviews and apply them through your quality control.
Picked up the Diablo Bamboo All Terrain a few months ago and it’s been one of the best purchases I’ve made. I weigh 100kg and it handles me no problem, heaps of power, super stable, and seriously fun to ride.I use it to ride to work every day (15km round trip) and it’s smooth, reliable, and saves me time. On weekends, I’m doing 40km rides easy with battery to spare. Whether I’m carving through the streets or taking it off-road, it just performs.Massive shoutout to the team for building something this solid. If you’re on the fence, just go for it.
Bought a Project BMX last month. This thing is a beast! Ordered on a Wednesday - had the bike by Friday. Easy to order - easy to assemble - and the power on this bike is incredible. I don't think I'll ever go back to a normal pushy! Saving now on petrol commuting to and from work (15km). Couldn't be happier!
I have bought 5 controllers now 4 of the old ones and 1 of the new they keep braking and now the screen is not showing anything like I need a new one they make money of us buying their expensive remonte controller witch should not break but it breaks all the time and I have to buy a new one
I have 2 evolve boards myself so decided to buy a stoke for my son for Xmas the board straight out of the box was faulty sent back to revolve what an absolute chew on they have had the board for over a month now kept saying it’s a battery fault and don’t have any battery’s waiting for shipment but not sure when they will come so I now have no board and no feed back it’s a shame as I love my carbon gtr but dealing with eve old is just a nightmare
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
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