I can't believe how F*cked up this company is. I bought my Evolve board about 3 years ago when living in San Diego. I stopped into the warehouse they have there in Carlsbad and got to test out a few different boards before deciding on the Carbon version. For the first year everything was great. Then while riding on the fast setting one day, the board locked up to a complete stop, launching me off and leaving me bloody. I was a little upset but nothing too crazy. I called their office and was told they had a small glitch and helped me reset the controller to take it off what I think they called a European setting. Fast forward a year and I had a friend using it and again the wheels locked up and he went flying. He actually got hurt pretty bad as he got way worse road rash. I reached out to their customer service group to share the story and let them know I just don't feel safe on this board and wanted either a replacement or a refund. They said they would not do either. My mind was blown. They manufactured a faulty product that on 2 occasions seriously hurt people and they basically just said to F*&k off. Even though I really liked the board outside of these two occasions, their lack of empathy and their lack of desire to make a poor situation right is beyond me. I would never run a business this way, and I truly hope consumers take their business elsewhere.
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
