Evolve when you read this, 50% of your reviews are 1 star. 50% that is REALLY poor! It cannot be all the customer's fault if 50% of the customers who review your product are severely unhappy! It's such a shame I have to give Evolve a 1-star review. It could have been a 5 star so easily if they just either improve the board's water seal or support their guarantee..I bought the Bamboo GTR which I ride with an all-terrain setup on a daily basis to walk my dog and go to the shops. I ride through the woods, and on grass. I don't ride in the rain, or through puddles.However, every roughly 3 months so far the motor has blown and seized up, both whilst going at full speed, throwing me off, thankfully I was not hurt badly either time.I contacted support, first time, they blamed water ingress, but did repair it for me. This time, they blamed water damage again but refused to cover it despite being only 6 months into warrenty.My argument is they clearly advertise the board as being an offroad board, mud, grass, etc. Just look on Evolves youtube channel and you will see it being ridden in mud, in the woods, and over snow!It's also England, we have about 30 super dry days a year. Other than that, the mud has some level of moisture content and due to the power of the motor, it is flicked up onto the motor.My complaint is it's impossible to know what will kill it. The only way to be 100% sure is to always ride it on dry concrete, but that's not what the board is marketed as doing. So frustrating, and expensive, since I actually LOVE the board when it works. I'd love to be giving it 5 stars. But I can't, I have spent £1500 to use an electric board for 6 months which is going to break on a regular basis and cost a load more money to constantly repair if I ride it offroad again. I want a refund or repair evolve!
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
