After almost two months of back and forth due to the shipment arriving damaged finally "mostly" was refunded. Customer service was horrible and no one wanted to take ownership that the box arrived severely damaged and had obviously been dropped many times. FedEx finally agreed it arrived not up to their standards and refunded me $100. Evolve stands by "requiring a signature at arrival" which I never did. I had to pay the shipping back to the warehouse even though it was proven damaged. Was not refunded the originally shipping cost and was also told I would not be refunded the taxes. It is illegal for a company to not refunded you taxes for an item you paid for. They finally agreed after I told them this and sent the taxes back.Purchase this board direct at a store and do not ship. I live in Canada so it was my only option as stores don't carry stock here.The bouncing from rep to rep was insane and I had to email them multiple times to get any answer. Finally received one voicemail after two months of emails. Not a trustworthy company.
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
