If I could rate this with zero stars, I would. I signed up for the app over a year ago but hardly used it because, frankly, it didn’t meet my expectations. I thought I had canceled my subscription, but without any notification, they unexpectedly deducted an annual payment from my account. I contacted customer support immediately after the charge, thinking there would be some leniency, but despite the lack of warning and my non-use of the app, they refused to issue a refund. Extremely disappointing experience. I would strongly recommend steering clear of this company.
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