Shoe Zone via Amazon - collected by EVRI for next day delivery on 22/01...MISSING PRESUMED LOST AS OF 31/01...9 days and counting
Shoe Zone direct - despatched 30/01 at 20.22 and DELIVERED by Royal Mail 12.22 ON 31/01...16 hours
On the same day I ordered the Amazon package EVRI have lost, I also ordered another item which was delivered safely today by Yodel...all the way from CHINA to the UK
I don't know if I have the right of reply to Evri's comments below but I would like to say:
1 I have already been in email contact with two Evri offices having negotiated their AI 'help' online. Neither were able to do anything other than offer the same bland, meaningless reassurances you see below.
2 Notice in Evri's reply that the onus is on me to contact them to sort it out. They have the tracking number so should be falling over themselves to contact me.
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