Evri has lost 2 parcels in the past three months. It is utterly impossible to make a claim. Ebay stepped in and gave me a direct claim form. Evri's bot changes the 1st two characters and prevents you from advancing. They have sent over 40 emails saying they're really sorry they lost it and then, when prompted, give a link to the website where there is no possibility of making a claim. I donot think they should be in business and have written to the CEO. No reply
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